Frequently Asked Question

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For reservation please contact via
WhatsApp +62 812 4611 3339
Email: reservation@sangspaubud.com

While walk‑ins are welcome, it is highly recommended to make a reservation in advance to secure your preferred treatment time and therapist.

Hopefully, you don’t have to cancel. However, plans may change. If you are obliged to cancel, please contact Sang Spa Ubud at least 24 hours in advance. You could also change your reservation to another time. Please contact Sang Spa Ubud soon to change your reservation time.

Please arrive at least 10 minutes prior to the start time of your appointment.
 
Arriving late will limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed.
 
We accept cash in IDR (Indonesian Rupiah) and for credit cards are VISA, master, Union Pay and JCB only. Check are not accepted.
 

Yes, Sang Spa Ubud offers a range of spa products that are available for purchase such as body oils at the moment.

Yes, male guests can absolutely enjoy Sang Spa treatments. The spa offers a wide range of treatments that cater to both male and female guests.
 
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Sang Spa treatment products are use hand made and natural spa product developed by Sang Spa and Biokos Martha Tilaar for all type of skin. If you have specific problem with your skin please ask at the time of booking.
 
We suggest the treatment which fits to expectant mother, but we recommended you to ask your doctor before the treatment.
 
Yes, we provide selection of light meal service at our spa on additional cost, but we don’t serve alcohol.
 
Unfortunately, pets are not allowed inside the spa as it can be disruptive to other guests who may have allergies or phobias. Additionally, pets may also be stressed or uncomfortable in the spa environment.
 

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